Terms and Conditions
of mbi96 Use
This document sets out the terms and conditions governing the use of the mbi96 platform in full. Please read these terms carefully before registering or using any of our services.
Key Points
Summary of Player Obligations
Six important points every mbi96 member needs to understand before using this platform.
Minimum Age of 21
Registration and use of this platform is restricted to individuals aged 21 and above. mbi96 reserves the right to request proof of age at any time to ensure compliance with this requirement.
Deposits and Withdrawals
The minimum deposit is RM10 and the minimum withdrawal is RM100 per transaction. Withdrawal processing takes between 10 and 45 minutes depending on the payment method selected.
Bonus and Promotion Terms
Every bonus, including the 100% welcome bonus of up to RM500, is subject to wagering requirements. Players must meet these requirements before any winnings from bonuses can be withdrawn.
Account Security
Each player is permitted one account only. Login credentials are entirely the player's responsibility. Activity suspected to be fraudulent or involving account misuse may result in account suspension.
Prohibitions and Restrictions
The use of automated software, bots, or unauthorised methods to influence gameplay is strictly prohibited. Such violations will result in balance cancellation and account closure.
Support and Complaints
mbi96 customer support operates 24/7 via live chat and email in Malay and English. All complaints and disputes will be handled in accordance with established internal procedures.
Acceptance of Terms and Conditions
These Terms and Conditions constitute a legally binding agreement between you ("Player" or "User") and mbi96 ("Platform", "We"). This document governs access to and use of the mbi96.onl website and all services offered on it.
Continued use of this platform following any amendments to these terms is considered acceptance of those changes. It is your responsibility to review these terms from time to time to ensure you remain compliant with the latest version.
Player Eligibility
To register and use the mbi96 platform, you must meet all of the following requirements:
- Be at least 21 years of age on the date of registration.
- Not be located in any jurisdiction where online gambling activity is prohibited.
- Be acting on your own behalf and not as an agent or proxy for a third party.
- Have full legal capacity to enter into this binding agreement.
- Not have been declared bankrupt or be undergoing a debt management process involving gambling funds.
Account Registration and Management
Each individual is permitted to open and maintain one account only on the mbi96 platform. Opening multiple accounts under the same individual is strictly prohibited and constitutes a serious breach of these terms.
During registration, you are required to provide accurate, complete, and current information. mbi96 is not responsible for any losses arising from incorrect or outdated information provided by users.
- Your username and password must be kept strictly confidential.
- Any unauthorised activity that occurs through your account is your responsibility.
- Contact support immediately if you suspect unauthorised access to your account.
- Account credentials may not be transferred or sold to another party.
Deposit and Withdrawal Policy
The mbi96 platform accepts a range of local payment methods including Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay, as well as cryptocurrencies including USDT, BTC, and ETH.
All withdrawals will be processed to the same payment method used for the deposit, except in situations approved by management. The account receiving the withdrawal must belong to the registered player only — transfers to third parties are not permitted.
- mbi96 does not charge any hidden fees for deposits or withdrawals.
- Any withdrawal that has not yet met the bonus wagering requirements will be declined until those requirements are fulfilled.
- Successful withdrawals cannot be reversed once processed by the system.
Bonus and Promotion Terms
mbi96 offers a range of promotions including a welcome bonus for new members. All bonuses are subject to wagering requirements that must be met before bonus funds or winnings from bonuses can be withdrawn.
mbi96 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Abuse of promotions, including but not limited to arbitrage betting or use of multiple accounts, will result in bonus cancellation and account closure.
- Only one welcome bonus is permitted per new player.
- Bonuses cannot be transferred between accounts or converted directly to cash.
- The mbi96 VIP programme offers weekly cashback: Bronze level up to 0.5%, Silver level up to 1.0%, and Gold level up to 1.5%.
Game Rules and Betting
All games offered on the mbi96 platform — including online slots, live casino, and sports betting — have their own rules displayed within each game interface. Players are responsible for understanding these rules before placing any bets.
Game results produced by the system are final. In situations where a technical error occurs, mbi96 reserves the right to void the affected bets and return the wagered funds to the player's account.
- Any bet placed after a game has started will not be accepted by the system.
- For sports betting, the odds displayed at the time a bet is placed are binding.
- mbi96 is not responsible for internet connection disruptions during gaming sessions.
Fraud, Money Laundering, and Misuse
mbi96 complies with anti-money laundering (AML) and counter-terrorism financing (CFT) guidelines set out under its international licensing. All transactions are monitored and suspicious activity will be reported to the relevant authorities.
- The use of third-party payment information without authorisation is prohibited.
- Any attempt to exploit system or software errors will be treated as fraud.
- Players suspected of fraud will have their accounts suspended while an investigation is carried out.
Account Freezing, Suspension, and Closure
mbi96 reserves the right to freeze, suspend, or close a player's account for the following reasons without prior notice:
- Violation of any terms in this document.
- Suspected fraud or illegal activity linked to the account.
- Failure to provide requested verification documents within the specified period.
- Instructions from a competent authority or court order.
- The player's own request for account closure on responsible gambling grounds.
Players may also request to close their own account through our 24/7 customer support. Prior to closure, all outstanding wagering requirements and unwithdrawn balances will be reviewed in accordance with established procedures.
Privacy and Personal Data Protection
mbi96 prioritises the protection of users' personal data and operates in accordance with its stated privacy policy. All personal information collected during registration and use of the platform will be used solely for account management, identity verification, and transaction processing purposes.
Your data will not be sold to third parties. For more information on how we manage your personal data, please refer to our full Privacy Policy.
mbi96 Limitation of Liability
The mbi96 platform is provided "as is" without any express or implied guarantee of service continuity. mbi96 will not be liable for any direct, indirect, incidental, or consequential losses arising from:
- Service disruptions due to scheduled or unplanned system maintenance.
- Betting outcomes affected by connection issues on the player's end.
- Actions or omissions by the player that are inconsistent with these terms.
- Financial losses arising from gambling activity conducted on the platform.
Players acknowledge that gambling involves real financial risk and are fully responsible for their own betting decisions. mbi96 encourages all players to be mindful and gamble responsibly.
Amendments to Terms and Conditions
mbi96 reserves the right to amend, update, or improve these terms at any time. Any changes will take effect immediately upon publication on this website. Notice of significant changes will be communicated to players via their registered email or in-platform notifications.
Continued use of the platform after changes to the terms are published constitutes your acceptance of the updated terms. If you do not agree with the amendments made, you must stop using the platform and close your account.
Applicable Law and Jurisdiction
mbi96 operates under an international licence issued by a recognised gambling authority. These terms are interpreted and governed in accordance with the laws applicable to that licence.
It is the player's responsibility to ensure that use of the mbi96 platform is legal under the local laws applicable to them. mbi96 makes no representation that this service is legal or suitable for use in all jurisdictions.
Start Your Journey
Ready to Play?
Now that you have read our Terms and Conditions, you are ready to enjoy a full gaming experience at mbi96 — online slots, live casino, and sports betting all in one platform.
By continuing, you confirm that you are 21 years of age or older and agree to these Terms & Conditions.